Herschel Voyage Coach
Free Shipping for Europe in orders over 100€
All orders posted in La La Land Store are processed in the same day if the order is paid until 14:00 and delivered in you address in the next day (exclusive for orders to be delivered in Portugal, from monday to thursday). The orders for Portuguese Mainland and Spain are delivered by NACEX, but the International orders and shipping to Madeira and Azores are delivered by CTT.
If the product ordered is not avaliable due to stock rupture, we will get in touch with the client via email or phone to exchange the ordered product or to fully refund him.
In La La Land Store you can make the payment of your order via Paypal in the end of the checkout.
No need to send us the confirmation of payment. We will process your order in 24 hours.
If the client wishes to make an exchange he should communicate that intention up to 15 days upon receiving the order. For that exchange to happen it is necessary that the following conditions verify:
- The product can not show any signs or traces of use;
- The product has to possess all labels and tags and also have the original packaging properly intact and in original condition;
- The product will only be exchanged accompanied by the receipt (that ships along with the product).
In case any of these conditions is not verified, the company will not make the exchange and the product will be returned to the client. The shipping costs in case of an exchange will be fully paid by the client. The return of the shipping fees to the client will only take place in the following situations:
- When the item exhibits any defect or fault not due to client’s action or use;
- When the item is different from the one acquired by the client;
- When the item is of a different size than the one ordered;
In case any of these situations occur La La Land Store® will point out the best way to return the product and exchange it for the correct item. If the respective product isn’t in stock we will exchange it for a different item of the same value or return the item’s value and respective shipping costs. Any other situation outside these parameters should be reported via electronic mail to firstname.lastname@example.org or by telephone +351 256 040 282 and is going to be examined by our management.