Shipping policy

All of our products are sent via CTT or Nacex and take between 1 to 3 business days to reach their destination, for orders whose delivery is in Mainland Portugal. Deliveries to the islands take up to 3 business days. Deliveries to Europe take between 4 to 10 working days after dispatch.
All orders submitted and paid until 14:00 GMT on working days will be dispatched on the same day.
If you are not at the address at the time of delivery of your order, it will be redirected to the nearest post office in the case of sending via CTT.
When ordering, the most appropriate carrier will be placed at your disposal depending on some factors relating to your order, such as the payment method and the delivery area.
Within Portugal (Mainland and Islands) we charge 5 € shipping and Spain 6 €.
Shipping costs to other countries vary depending on the product to be ordered. Please contact us to receive a quote.
Note:When finalizing the order, our system allows you to choose a different delivery address. This is useful if you want to send a specific order to an address different from the usual one, for example, to your workplace.
All products are checked before being dispatched by one of our employees.
Orders are not delivered on holidays or weekends.
We are unable to deliver to PO Boxes.

Free Delivery
In Portugal (Mainland and Islands) orders equal to or greater than 50 € do not pay for shipping. In the case of Spain, postage is offered on orders of € 60 or more

International Shipping
Our store is prepared to automatically calculate shipping costs and to process orders for the main world destinations.
If you are unable to receive a quote directly via the website, please contact us by email at vendas@lalalandstore.com to receive a quote for shipping costs. Please remember that your country may apply taxes and customs fees to products ordered. These costs are the sole responsibility of the customer.